Hey! I’m Paulin,

UX Designer | Conversational AI | Accessibility

Brazil

Over 20+ years of experience in digital design, I specialize in creating inclusive experiences that connect technology, accessibility, and social impact.

My current focus: Designing AI conversational flows, optimizing user journeys in fintech/insurtech products, and integrating accessibility from conception.

I have worked across companies (RTCNHost, Blip, major banks in financial apps), cultural production, and inclusion consulting—bringing a multipotential approach to UX challenges.

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What coworkers say

Paulin's contribution made the work within the chapter more scalable, saving time and resources. Furthermore, as a Conversational Designer, he manages to balance business objectives with a careful eye on the user experience, prioritizing solutions that benefit everyone involved.

Lucas Samia

Conversational Designer

Paulin's contribution made the work within the chapter more scalable, saving time and resources. Furthermore, as a Conversational Designer, he manages to balance business objectives with a careful eye on the user experience, prioritizing solutions that benefit everyone involved.

Lucas Samia

Conversational Designer

Paulin's contribution made the work within the chapter more scalable, saving time and resources. Furthermore, as a Conversational Designer, he manages to balance business objectives with a careful eye on the user experience, prioritizing solutions that benefit everyone involved.

Lucas Samia

Conversational Designer

Paulin demonstrated a strong commitment to delivering high-quality results, always with a focus on the user and an excellent ability to work in a team. His ability to rethink the user journey was fundamental to the success of the project. He simplified the flows across channels, which resulted in a reduction in user churn, substantially enhancing the final experience.

Larissa Souza

Manager of CX

Paulin demonstrated a strong commitment to delivering high-quality results, always with a focus on the user and an excellent ability to work in a team. His ability to rethink the user journey was fundamental to the success of the project. He simplified the flows across channels, which resulted in a reduction in user churn, substantially enhancing the final experience.

Larissa Souza

Manager of CX

Paulin demonstrated a strong commitment to delivering high-quality results, always with a focus on the user and an excellent ability to work in a team. His ability to rethink the user journey was fundamental to the success of the project. He simplified the flows across channels, which resulted in a reduction in user churn, substantially enhancing the final experience.

Larissa Souza

Manager of CX

Paulin excels in clear and collaborative communication, always open to feedback and with a proactive approach to problem-solving. Furthermore, their passion for understanding user needs and translating those needs into effective designs is admirable. Their ability to balance functionality with a pleasing aesthetic has made a significant difference in the results of the projects we have worked on together.

Gracielle Pereira

Dev Back End

Paulin excels in clear and collaborative communication, always open to feedback and with a proactive approach to problem-solving. Furthermore, their passion for understanding user needs and translating those needs into effective designs is admirable. Their ability to balance functionality with a pleasing aesthetic has made a significant difference in the results of the projects we have worked on together.

Gracielle Pereira

Dev Back End

Paulin excels in clear and collaborative communication, always open to feedback and with a proactive approach to problem-solving. Furthermore, their passion for understanding user needs and translating those needs into effective designs is admirable. Their ability to balance functionality with a pleasing aesthetic has made a significant difference in the results of the projects we have worked on together.

Gracielle Pereira

Dev Back End

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Got questions?

I’m always excited to collaborate on innovative and exciting projects!

Got questions?

I’m always excited to collaborate on innovative and exciting projects!

Got questions?

I’m always excited to collaborate on innovative and exciting projects!

Built in Framer · Made by basalces.digital · ©2025 Paulin Basalces

Built in Framer · Made by basalces.digital · ©2025 Paulin Basalces

Built in Framer · Made by basalces.digital · ©2025 Paulin Basalces

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