My focus: designing conversational AI flows, optimizing user journeys in financial services, and integrating accessibility from conception. I work between companies (Blip, large banks), inclusion consulting, and cultural production—bringing a multipotential and user-centered approach to UX challenges.

Top 1% SSI LinkedIn | Author: "Deconstructing Ableism" | Speaker on Responsible AI & Inclusion

✨ SPECIALTIES

▸ Conversational Design & AI (WhatsApp, Instagram, Chatbots)
▸ UX Research (Qualitative + Quantitative)
▸ Digital Accessibility (WCAG 2.1, Inclusive Design)
▸ Product Design for Fintech/Insurtech
▸ Design Systems & Scalability
▸ UX Writing & Tone of Voice

🏆 RECOGNITION

▸ 3,891 LinkedIn followers | 30+ professional recommendations
▸ Speaker: Inclusion, Accessibility, Responsible AI
▸ Design & Product Thinking Mentor
▸ Works with major institutions (Blip, Banco Pan, Banco BMG, Cred Imob)

🎯 I CAN HELP WITH

▸ UX/UI Design | Product Design Projects
▸ Accessibility & Inclusive Design Consulting
▸ Conversational Experience Design
▸ UX Research & Concept Validation
▸ Mentoring in Design Thinking | Lectures & Workshops